Website General Terms and Conditions

These General Terms and Conditions (hereinafter referred to as ‘GTCs’) define the conditions for the provision of services (defined below) and products by Privvy Przemysław Gruchała (hereinafter ‘Provider’), registered in Central Register and Information on Economic Activity (CEIDG), seated: Czereśniowa 21, 42-400 Zawiercie, Poland. The company uses the tax number NIP: 8982267386. The rights and obligations of the Provider and the Customer are defined below.

• Definitions

1. 1. Contact details – information that can be used by the Customer to contact the Provider:
      Czereśniowa 21, 42-400 Zawiercie, pgr@privvy.eu. 
   2. Order Form – an interactive form through which the Customer is able to submit Orders.
   3. Website – this website operated and provided by the Provider at the address: privvy.eu.
   4. Customer – a legal person having full capacity to perform legal acts which uses the Website or submits an Order within its professional capacity. 
   5. Service(s) – electronic service or services provided by the Provider to a Customer within the meaning of the Act of July 18, 2002 on the provision of services by electronic means (Journal of Laws of 2002, No. 144, item 1204, as amended). 
   6. Contract – a contract concluded between the Customer and the Provider based on the Order.
   7. Product(s) – item(s) that is offered via the Website’s ‘Shop’.
   8. Remuneration – remuneration payable to the Provider by the Customer for the Products delivered.
   9. Order – the declaration of the Customer’s will submitted throughout the Order Form specifying the selected Product for which the Customer makes an offer to conclude a Contract, and also containing the Customer’s data necessary for the conclusion and execution of the Contract. Within one Order, the Customer may make several offers to purchase different Products.

• General Terms

1. 1. The GTCs has been drawn up in English but in compliance with Polish law.The acceptance of the GTCs is voluntary, but necessary to place Orders and conclude Contracts, and may also be necessary in order to use Services provided by the Provider. 
   2. To conclude a Contract, the Customer needs to meet the minimum technical requirements (hereinafter: “MTR”) which are as follows:

• PC / Mac computer or similar one with the operating system (for e.g. Linux, Mac OS, Windows or similar one) or another device with the function of Internet connection and Internet browsing (mobile phone, palmtop, Smartphone, tablet etc.);
• Search engine: Explorer 11 or above, Mozilla Firefox 5.5 or above, Google Chrome 56 or above, (processing HTML documents, approving Cookies and enabling JavaScript support is a requirement for search engine configuration);
• active e-mail account,
• fast and uninterrupted Internet access.

1. The Customer is obliged in particular to: 

• provide the Provider valid, actual and all required data necessary to conclude a Contract with the Provider and to keep such data up to date;
• use the Services and functionalities made available by the Provider in a manner that does not interfere with the functioning of the Provider, the Website or the tools through which the Provider provides the Services or Products (in particular, placing Orders in a manner that justifies suspicion of using tools that automate the Order placement process, in particular bots, or using the Services and functionalities in a manner indicating an intention to violate the provisions of the GTCs or the law, may be considered an action that interferes with the functioning of the Provider, the Website or the tools referred to above);
• use the Services and functionalities provided by the Provider in a manner consistent with the provisions of law, the provisions of the GTCs, as well as with the customs and rules of social coexistence accepted in the given scope;
• use the Services and functionalities made available by the Provider in a manner that is not onerous for other customers;
• pay the Remuneration and other costs agreed upon with the Provider in full;
• not to modify in an unauthorized manner the content provided by the Provider, in particular the prices or descriptions of Services and Products provided within the Site;

1. Notwithstanding the above, Customer acknowledges that the Website and/or the Services and Products provided through the Website may contain elements and content (e.g. graphic, video, text content) subject to copyright or other rights vested in the Provider or third parties and protected by law. Any copying, modification, and use of them in a manner inconsistent with their purpose and/or without consent of the Provider may constitute a breach of law. Customer agrees that it will not take any actions that may violate the rights of the Provider and the third party referred to above.
2. The Provider informs that using the Internet and electronic services may endanger the Customer’s systems and devices through malware or third-party data access. In order to minimize such danger, the Provider recommends using anti-virus or identity-protecting programs. 
3. The Provider will make every effort to provide continuous Website functioning; however disruptions in Website access and operation are possible (e.g. due to maintenance services). The Provider will not be liable for any such disruptions. 
4. Information about trainings published on the Website are not an offer in the Civil Code terms but an invitation to conclude a Contract.
5. The Customer will be informed about the total cost of concluding a Contract (i.e. Provider’s remuneration, tax) and the main features of a Product at the moment of placing an Order or – at the latest – concluding the Contract.

• Concluding a Contract

1. 1. The Customer may place an Order at any time throughout the Order Form.
   2. In order to conclude the Contract it is important to:

• Choose a Product, fill in the Order Form,
• Accept the GTCs and the Privacy Notice,
• Click the ‘Order and Pay’ or the similar button.

1. The Contract is concluded when the Customer receives e-mail confirmation from the Provider. 
2. The e-mail referred to in above includes the information about the placed Order, its main features, remuneration, payment details, the confirmation of the conclusion of the Contract, bill and the pdf version of GTCs.
3. If the execution of the Order is not possible, the Provider will inform the Customer about that fact via e-mail provided by the Customer in the Order Form. The Provider will refund the Provider’s payment within 5 calendar days, subject to the point 8 below. 

• Services

1. 1. The Provider renders (free of charge) the following (electronic) Services:

• service enabling to place Orders and conclude Contracts, under the conditions specified in these GTCs;
• enabling browsing of Content placed on the Website;

1. The Services, mentioned in the aforementioned point 1 (a)-(c), are available 24 hours a day, 7 days a week, subject to periodic updates of the Website or other disruptions in its operation as described in these GTCs. 
2. The Provider informs that and the manner in which these Services are provided may change from time to time. The Customers using them will be informed about this fact in a way appropriate to the change of GTCs.

1. Remuneration
   1. Remuneration for the given Product is each time specified while placing the Order at the latest. Remuneration includes taxes (gross price). The Remuneration is in EUR.
   2. The Provider has the right to provide – from time to time – Products free of charge or to give discounts, subject to its sole decision.
   3. The Provider accepts the payment via dedicated payment gateways.

• Complaint(s)

1. 1. The complaints may be made by the Customer via an e-mail sent to the address mentioned in Contact details.
   2. A complaint should (but it does not have to) contain the description of the situation and a request or suggestions of Customer as well as his/her data and the no. of the Order (and/or other data relevant to identify the Customer). 
   3. The Provider will examine the complaint within 14 days since its receipt. The Provider will send the Customer an answer to the complain in writing or via e-mail in .pdf format. In the case when the claim is rejected, the Customer will receive the justification. Lack of the Provider’s answer in the time mentioned above means acceptance of the complaint in full.

• Right of withdrawal

1. 1. Due to the nature of the product (digital/electronic product), the Customer is not entitled to withdraw from the Contract if it has agreed to receive the digital content before the expiration of the withdrawal period. By accepting these GTCs and placing an Order for a digital Product the Customer agrees to access the Product before the expiration of the deadline for withdrawal from the Contract and is aware that by doing so he loses the right to withdraw from the Contract.

• Responsibility and the warranty

1. 1. The Provider’s liability is limited only to the cases of its intentional fault.
   2. The Products or contents of the Website do not consitute a legal advice and the Provider does not bear any liability due to the Customer’s use of the Products or Website contents. 

1. Personal data
   1. All the information about the Customer’s personal data can be found in the Privacy Notice of this Website.

• Changes to the GTCs

1. 1. The Provider may change these GTCs from time to time.
   2. The Customers with the Contract being in force will be informed about any changes via e-mail at least two weeks before the changes come into force.
   3. The Customer may refuse to accept the changes – in that case, the given Contract ends with immediate effect.

1. Final provisions
   1. In matters not regulated in the GTCs, the provision of the Polish Civil Code will apply, however the Consumer does not lose the protection granted by the mandatory rules of the country of his/her habitual residence.